How inquiry data is handled
Data controller and contact
Zhejiang Jingyan Technology Co., Ltd. operates this website and controls the personal information submitted through it. KEEYAK is the company's international special-vehicle brand for marketing and project communication. Privacy requests can be sent to contact@keeyak.com or to Building 1, Future Center, Yuhang District, Hangzhou, Zhejiang, China.
Information we collect
KEEYAK may collect information you submit through inquiry, contact and quote forms, including name, company name, country or region, email address, phone or WhatsApp number, vehicle category, quantity, destination, chassis preference, configuration notes, reference files and message content. When a genuine inquiry is successfully submitted, the original connecting IP address supplied by Cloudflare is encrypted separately and retained for no more than seven days for abuse prevention, network consistency checks and restricted buyer due-diligence review. General website visits do not create a raw-IP history in the application. When site analytics is enabled, KEEYAK records page and product views, downloads, video use, WhatsApp link clicks and form-stage events through its first-party system, together with Cloudflare-provided approximate network country, region and city for aggregate visitor and security analysis. If the browser supplies an external referring address, KEEYAK stores its origin and pathname for source analysis; query parameters and fragments are discarded, and same-site referrals are ignored. Microsoft Clarity is also used on public pages for interaction analytics and session-replay diagnostics.
How we use information
We use submitted information to respond to inquiries, review vehicle requirements, prepare configuration and quotation details, coordinate technical communication, improve website content and maintain business records. For valid inquiries, KEEYAK may use an AI-assisted research service to summarize public company information and cited public sources. A KEEYAK administrator must review and approve that report before it is included in a sales handoff.
Legal basis for processing
Depending on the request and applicable law, information is processed with your consent, to take steps you request before a contract, to support legitimate business communication and website security, or to meet legal and accounting obligations.
Third-party sharing
KEEYAK does not sell inquiry information. We may share necessary project information with internal teams, the selected sales representative, configured AI and email service providers, affiliated service providers, logistics partners, technical suppliers or professional advisers when needed to respond to your request, prepare shipment assumptions, support security or protect legitimate business interests.
Data retention
Current operating defaults retain detailed website events for 30 days and anonymous visitor association for up to 365 days. Encrypted original-IP evidence linked to a successfully submitted inquiry is retained for no more than seven days and is then automatically deleted. Inquiry attachments and research evidence are retained for 12 months, and inquiry, sales-email and administrative audit records for 24 months. Other records may be removed earlier when appropriate or retained longer when required for a contract, warranty, accounting obligation, dispute or applicable law.
Correction and deletion requests
You may contact KEEYAK to request access, correction or deletion of personal information submitted through the website. Requests can be sent to contact@keeyak.com. We will review the request and respond according to applicable requirements and any record-keeping obligations.
Cookies and website security
This website uses site analytics by default to understand public-page, product and inquiry activity. It combines KEEYAK first-party events with Microsoft Clarity on public pages. Clarity analytics storage is enabled only while site analytics is enabled, and advertising storage is denied. A server-signed, HttpOnly first-party session identifier prevents the browser from assigning an arbitrary identity to an inquiry. Form values, contact details and message text are not written to KEEYAK first-party analytics events, and general browsing does not create raw-IP analytics records in the KEEYAK application. The separate seven-day encrypted IP evidence described above is created only after a successful inquiry submission and is not sent to the AI research model. You can disable site analytics below; Global Privacy Control and Do Not Track disable it automatically.
AI-assisted company research
Research is limited to information relevant to the business inquiry and public-source evidence. Unverified information is shown as Unknown, cited evidence is retained with its source URL and collection time, and website content is treated as untrusted data rather than instructions. AI output is not sent to sales without human approval.
Cross-border communication
Because KEEYAK works with overseas buyers, information submitted through the website may be processed across countries or regions for sales, technical, logistics and customer service communication. Transfers are limited to the information needed for the request, and additional safeguards are applied where applicable law requires them.
Information security
KEEYAK uses access controls, protected form submission and operational measures intended to reduce unauthorized access, alteration or disclosure. No internet transmission or storage system can be guaranteed completely secure.
Analytics preferences
Site analytics helps KEEYAK understand which public pages and vehicle records are useful. It combines KEEYAK event analytics with Microsoft Clarity on public pages.
Reading your browser preference…